FAQ

If you need any help we will be happy to support you.

At the time of check out, you can conveniently leave the keys inside the apartment.

Please kindly respect the silence time from 9 in the evening to 9 in the morning.
It is forbidden to smoke, organize parties or events.
We kindly ask you to respect the opening and closing times of the swimming pool.

In our facilities you will have at your disposal welcome and assistance in Italian and English.

If you are unable to make a reservation on our website, you can conveniently send us an email and we will be happy to send you a personalized offer for your needs.

In the apartments appliances including a washing machine, dishwasher, iron, refrigerator, toaster, electric kettle and American coffee machine are available.

Yes, the apartments are equipped with bed linen and a set of towels (face, shower and bidet).

Yes, the apartments are equipped with cleaning products.

Yes, WiFi Internet is available free of charge in all apartments.

Yes, free private parking is available near the apartments and cannot be booked. In addition, it is possible to park on the street.

No, unfortunately it is not possible to add beds in our apartments.

Yes, all rooms are equipped with linens.

The power sockets in our facilities are Italian and German.

Yes, the tap water is drinkable.

The pools are open seasonally from May 15th to September 30th.

Yes, on request it is possible to provide an extra cleaning service for a fee during the stay.

Yes, the cleaning costs € 60 per stay and the tourist tax is to be paid upon arrival at the structure

At the time of booking a deposit equal to 20% of the cost of stay is required.
You can cancel your reservation up to 45 days before your arrival. In case of cancellation after these terms, the deposit paid previously will be withheld.

Yes, a payment equal to 20% of the cost of the reservation is required.

No, no security deposit is required.

Cleaning costs € 60 per stay

No, the tourist tax is to be paid upon arrival at the facility.
The cost of the tourist tax is 1,50 € per day for each guest. Children under 12 are not subject to the payment of the tourist tax.